Printer Total Cost of Ownership (TCO) How much does your business printer cost each year? The answer may shock you. That low-end printer that seemed like a bargain on Amazon could be costing you thousands or tens of thousands over the life of the printer. You might be throwing money out the window without realizing…
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WannaCry and WannaCry2 Ransomware If you’ve been watching the news or reading internet blogs, you have undoubtedly heard about the global ransomware attack that is wreaking havoc on the world – WannaCry and WannaCry2. This massive attack is taking no prisoners and has spread over 150+ countries, with more than 300,000+ incidents reported to date…
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EHR Speech Recognition Solutions One of the most frequent complaints we hear from our healthcare providers when working in their EHR is “too many keystrokes” or “too many clicks.” That’s because typing and clicking takes twice as long as voice. Wouldn’t you love to cut your encounter times in half and see twice as many…
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Email Encryption for Healthcare and Business Email encryption is a HIPAA requirement for healthcare when sending patient information over email. Email encryption is also a useful tool for law firms, financial institutions, and businesses that need to protect legal documents and personal and financial information. What is Email Encryption? Email encryption is used to convert…
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The New Digium D80 IP Phone The Digium D80 IP phone is the latest addition to the Digium product line. This phone is touch-driven, has no physical buttons, and utilizes a 7-inch HD display. It features gigabit network ports with advanced touch-optimized applications. The D80 provides a fully-integrated experience by giving users simple, flexible and…
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Ransomware Attacks Targeting Healthcare Ransomware attacks against medical practices are surging in the US over the past year. Ransomware is a term used to describe malicious software designed to block access to data until a sum of money is paid. Cybercriminals use ransomware because it is highly profitable and very difficult to trace. An infected email…
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THE NEXTGEN PATIENT PORTAL AUTO-ENROLLMENT PROCESSOR is a NextGen Communication Services plug-in developed by NextGen Healthcare. The NextGen Patient Portal Auto-Enrollment plug-in automatically enrolls patients to your patient portal with some custom development by Innovative Computer Systems. Some of the complaints we have heard from our clients about NextGen Patient Portal are: “It takes our staff too long to…
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Vulnerability Assessment and HIPAA Compliance Scans for Healthcare Vulnerability Assessment and Compliance laws aren’t something new if you’re coming from the financial or retail industry. For example, PCI Compliance was introduced in the late 90’s to help protect your personal and credit card information from criminals. Now, with the advent of the Patient Protection and…
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Patient Appointment Reminder Service Recently, the healthcare practitioner’s world was turned upside-down by government compliance and reporting requirements. These changes require staff to master healthcare technology while providing quality patient care. As a result, your staff has less time to make valuable appointment reminder calls. In fact, using a Patient Appointment Reminder Service is your…
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Why You Should Transition to a VoIP Phone System There are many reasons why you should transition your business to a new VoIP phone system. First and foremost are the advanced features and functionality that most legacy phone systems can’t match. In fact, with our Switchvox VoIP solution, you can unify your phones, voicemail, instant…
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Business Security and Virus Defense Strategy – Our Four Layer Defense All businesses need a security and virus defense strategy against phishing and malware. A virus, also known as malware, is a piece of software designed with malicious intent. Mild or moderate viruses can steal data and passwords, cause annoying pop-ups, or cripple your computer. In…
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Medical Practice Network Security Guide Medical practice network security is paramount when designing a new medical office network. Now that security hazards are on the rise, practices are faced with many technology challenges. Most notably, they need to protect their networks from internet threats. However, to meet this challenge, practice owners must first understand the…
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Your Healthcare Technology Budget Medical practices should consider their unique needs when planning their healthcare technology budget. Now more than ever, the healthcare industry is driven by, and dependent on, a secure and reliable network infrastructure. This dependency is mainly due to the Affordable Care Act and strict government regulations and compliance laws. As a…
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Security and Protection from Within your Walls Now more than ever, Electronic Protected Health Information (ePHI) is increasingly valuable on the black market. That’s why it’s crucial to protect your practice from hackers and cyber-criminals. However, many providers and practice administrators overlook the need for protection from within their walls. As a result, disgruntled…
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What are MACRA and MIPS? MACRA and MIPS, also known as The Medicare Access and CHIP Reauthorization Act of 2015, are poised to drive health care delivery and payment reform. As a result, this change affects clinicians, health systems, Medicare, and other government and commercial payers. On May 9, 2016, the US Centers for Medicare and Medicaid…
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What is a Managed Services Provider? A Managed Services Provider, also known as an “MSP,” is an IT industry term used to describe an outsourced IT department. MSP’s assume the ongoing technological responsibilities for their clients. Typically, a Managed Services Provider offers services such as help desk, onsite support, data backup, network security, phone system…
DetailsWhy NextGen Ambulatory EHR and Practice Management? In the past, other Ambulatory EHR solutions were deemed cheaper and better tailored to the small medical practice’s needs. Then came along government mandated compliance in 2010. With these changes, Enterprise Solutions, like NextGen Healthcare, were better engineered for complexity. Now, the specialty EHR software companies are struggling to…
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ePHI Security Breach at Large Healthcare Provider in Arizona In recent media coverage, Banner Health revealed that hackers might have accessed their patient health insurance records. As a result, cyber criminals compromised up to 3.7 million patient records. Unfortunately, this ePHI security breach occurred because hackers obtained access to their servers through a third party food service…
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How to Identify Malicious Email and Websites It’s important to understand that viruses cannot infect your computer on their own. In fact, they can only infect a computer by the user executing and installing the virus. With this in mind, a moderate virus infection could cripple your computer. In extreme circumstances, they can encrypt all…
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Stolen ePHI Crippling Healthcare Practices Around the World In the past few days, I’ve been following a hot topic at a public technology forum focused on IT security. As an IT professional, I need to emphasize the risks of connecting unsecured devices to your network. A USB Flash Drive is a perfect example. When possible,…
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Why You Should Destroy Old Hard Drives As a Technology Services Provider, we understand the importance of protecting your data and ensuring confidentiality. That’s because we constantly hear stories about misguided technology practices compromising patient data. As a result, we advise our clients to destroy old hard drives properly as part of their ongoing security…
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Managed Services Provider Acquisition Innovative Computer Systems is actively looking to acquire a Managed Services Provider in the New York Metropolitan area. Ideally, we prefer an MSP with a client base in Healthcare and at least fifty percent recurring revenue. We’re also open to a merger of equals if there’s a strong synergy between our…
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CMS will be conducting periodic audits of eligible professionals attesting for meaningful use. EP’s that fail at least one objective will be required to return some, or all, MU incentive payments and could be hit with large penalties. Are you ready for your CMS audit?
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How to Design and Maintain a Healthy Server Room Environment Server high availability is crucial for your medical practice or small business. That’s why it’s so important to maintain high standards for your server environment. In fact, a healthy server room environment will minimize downtime, and maximize potential revenue. That’s why we compiled the following…
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Improve Your Technology Vocabulary As one of the leading providers of Healthcare IT for over two decades, we understand that technology lingo can be a foreign language to healthcare providers and their staff. Not only can technology be intimidating, there are thousands of new computer terms being introduced each year. We know this can be…
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