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FT IT Network Technician/Consultant

Send resumes to employment@ics-america.com or fax to 201-342-8263

ANY RESUMES SUBMITTED WITHOUT THE QUESTIONNAIRE WILL BE DISCARDED.

Questionnaire - http://www.ics-america.com/icspublic/Questionnaire.xls

About Us

Innovative Computer Systems (ICS) is a growing Information Technology services firm located in Northern New Jersey with a rapidly expanding client base throughout the Tri-state area. We position ourselves as an outsourced IT department for businesses in the 10 to 200 user range. We focus on niche markets, have a strong reputation, and are considered the IT vendor of choice in our target industries.

Our emphasis is first and foremost on our people. That’s why we have done our best to create an incredibly positive work environment. For example, our IT consultants/network technicians are given a large amount of freedom to take their own initiative in getting their job done. Our employees are well compensated, and are rewarded for their ingenuity and hard work. In return we want people with a strong work ethic, a high level of responsibility, and exemplary communication skills.

Job Description:

This is a full-time position. As an IT Consultant/Network Technician, you will configure, install and administer desktops, laptops, servers, firewalls, routers – anything computer related. You will respond to calls for support, diagnosing equipment and configuration issues with a variety of applications on both desktops and servers, via e-mail, phone or through our remote connection utilities. You will often evaluate existing network infrastructures to determine bottlenecks and problem areas, and will work closely with end users to resolve specific problems. You will need to be able to travel onsite to perform any of the above listed tasks.

Candidates must be able to work evenings and/or weekends as special projects dictate. You MUST have a professional appearance, valid driver’s license, current proof of insurance, DMV print out, reliable personal transportation. Ability to travel throughout the Tri-State Area is a must.

This position requires solid background in systems administration, consulting, and excellent customer service skills. Successful candidates must have the ability to work independently or within an existing team of IT professionals. End user support is common, so excellent communication skills are a must.

We require a three-month probationary period before officially offering any potential employee a permanent position.

Experience:

• 3+ years demonstrated experience as a systems administrator installing and configuring Microsoft Windows 2000/2003/SBS servers in a client environment.

• 3+ years demonstrated experience in customer service working face to face with in-house or on-site clientele.

• Microsoft Certifications: MCP, MCSE is highly encouraged. CCNA, CCNP a plus. If candidate is highly knowledgeable and experienced but is not certified, you will still be considered.

Knowledge:

• Microsoft server systems: Windows 2003 Small Business Server, Windows Server 2003, Exchange Server 2003, SQL Server 2000, Sharepoint, etc

• Microsoft desktop systems: Windows 2000/XP, Office 2000/XP/2003

• Antivirus: Symantec, Trend Micro, and McAfee

• Veritas Backup Exec

• TCP/IP, DNS, WINS, DHCP, SMTP, Active Directory

• Sonicwall, Juniper/Netscreen. Cisco, Netopia

• Remote access solutions (VPN, Dial-up, Terminal Services, Citrix, Remote Web Workplace)

• VoIP experience a plus, although not required.

Personal Characteristics:

• Resourceful troubleshooter with strong research skills can find answers to any question no matter how difficult

• Strong customer service skills with friendly personal demeanor (our clients need to like you)

• Gets the job done, no matter what it takes

• Disciplined self starter is resourceful with strong analytical and troubleshooting abilities

• Candidate takes pride in doing a great job. Candidate is very thorough and detail oriented.

• Candidate maintains professionalism under pressure

Benefits/Compensation:

• Base compensation ranges from $50-65k per year

• Incentive-driven with opportunities for significant earnings beyond base salary and rates. Health insurance coverage, paid vacation, holiday and sick days are available for employees as part of their overall compensation package.

Please submit your resume along with the completed questionnaire to employment@ics-america.com.

ANY RESUMES SUBMITTED WITHOUT THE QUESTIONNAIRE WILL BE DISCARDED.

Questionnaire - http://www.ics-america.com/icspublic/Questionnaire.xls

In Conclusion:

If you're interested in working in an environment where leadership, excellence, integrity and diversity are among the core principles, then explore the opportunities at Innovative Computer Systems. A position in our organization will expose you to a vast amount of technology, people, challenges, and rewards.

Location: Hackensack, NJ
Compensation: $50- $65 K per year
Please, no phone calls about this job!